Acaboom’s new Instant Reminders focuses on two key areas:
-Ensuring clients read and engage with their pre-appointment presentation, so they are less likely to cancel
-Ensuring clients also read and review their marketing proposal, so they are more likely to instruct.
With the latest release of Acaboom’s Instant Reminders, non-reading clients get a reminder after a maximum of 2 days that their presentation or proposal is waiting for them.
Reminders are sent at 9:30am each morning. The following shows examples of when a reminder might go depending on the day the item is sent, along with the email text used:
- The proposal is sent Monday at 10am; the reminder will go out at 9:30am on Wednesday.
- The proposal is sent Monday at 6pm; the reminder will go out at 9:30am on Wednesday.
- The Proposal is sent at 7:30am on Monday; the reminder will go out Tuesday at 9:30am.
Email text for a Pre-appointment not viewed
Thank you for booking a market appraisal on DATE TIME.
I wanted to send a reminder that I have created a short pre-appointment presentation for you which can be accessed using the button below.
CLICK HERE
If there are any questions please do let us know.
Email text for a Proposal not viewed
This is a friendly reminder that we sent you a proposal recently and we notice it has not yet been viewed.
Please access it below to see what we can offer you along with details of any pricing or agreements discussed.
CLICK HERE
If there are any questions please do let us know.
To turn this feature on go to My Account > My Preferences > Not-yet-viewed-client-reminders